Customer Service Rep

We are searching for highly motivated individuals to join our Kane's Family team.

For over 75 years, Kane's has been resilient in serving Central and South West Florida. Kane's truly cares about our associates, finding health and wellness very important. Therefore we offer a variety of benefits to ensure health and happiness. We offer standard medical benefits, 401K, associate discount on merchandise, life insurance and many ancillary options tailored to you and your family's needs.

We want YOU to grow your career with US. When you join Kane's, no matter what the level or role, we will support your path to success in many ways. Kane's has a proven track record of promoting our associates from within, so come join us.

Our Customer Service Representatives work directly with Customers to ensure they receive a superior customer experience from the time they purchase in store or online, through to delivery of the product in the home and beyond.

Working in our service-center environment, requires:

• Friendly and courteous service over the phone
• Resolve customer issues with minimal supervision
• Prompt follow up
• Execute clerical functions in a timely fashion
• Update and maintain all customer service reports and records
• Maintain accurate records for all customer interactions

Skills & Requirements

Qualifications

• Bilingual - English and Spanish - highly preferred
• 1 -3 years' experience in a customer service role is desired, but not required
• Candidates must have excellent telephone phone communication skills
• Verbal and written communication, and multi-tasking skills
• Strong computer skills are necessary
• The ability to project professionalism
• Must possess a clear and professional speaking voice
• The schedule of this full-time position will include coverage of business hours, hours within Monday through Saturday 7 a.m. to 7 p.m. - schedule can vary based on the business needs.

This position will be located at our Corporate Distribution Center located at th Avenue North, Pinellas, Park FL , 33781. This is an onsite position.

What we offer our Kane's Team Members:

• Health Benefits to include Medical, Dental, Vision
• 401k/Profit Sharing Plan
• Vacation/PTO
• Life Insurance
• Furniture Discounts
• Social Responsibility; including partnerships with Habitat for Humanity, and the American Heart Association, among others.
• Career growth in all parts of the organization
• Compensation commensurate with experience

Kane's Furniture LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.

We maintain a drug-free workplace and perform pre-employment background and drug testing.

Kane's is proud to be an EEO/AA employer M/F/D/V.

Kane's is an equal opportunity employer. Qualified applicants will receive consideration without regard to sex (Title VII of the Civil Rights Act of 1964 prohibits discrimination on the basis of sex), race, color, religion, age, gender identity, national origin, sexual orientation or disability. We encourage all qualified applicants to apply. If you believe you have been discriminated against, please call our hotline at . You also have the right to file a charge of discrimination with the Equal Employment Opportunity Commission.

Careers with Kane's

Kane's was established by Maurice A. Rothman in the spring of 1948 and is one of the oldest and most respected Home furnishing businesses in Florida. With over 65 years of experience, we can confidently say that we have never strayed from our roots, and take pride in staying true to our philosophy of providing our customers with uncompromising service, great value, and top quality home furnishings.

Kane's is proud to offer our full-time employees the following benefits:

• Paid Vacation/Holiday for full-time employees
• Health & Life Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability Insurance
• Profit Sharing & Employee Discounts
• Direct Deposit
• Accident Insurance