Customer Service Rep

CUSTOMER SERVICE REP

Come Join Us.

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

What You'll Get to Do

The Customer Service is focused on accurate data entry of quotes and orders and reports to the Customer Service Manager.

This role is perfect for an individual who pays attention to detail, maintains great attendance, and positive attitude. A vital member of the Customer Service Team, this is an opportunity to build a career with an industry leader.

Job responsibilities include:

• Accurate data entry of quotes and orders in accordance with cut off and other time constraints.
• Attention to detail is a must.
• Maintain broad knowledge of clients, glass products and services of the organization.
• Coordinate with production to meet customer deadlines.
• Assist with expediting orders and communications with the production floor.
• Responding promptly to customer inquiries and maintaining a positive, empathic, and professional attitude towards customers always.
• Various other team functions on a rotating basis.

What We Are Looking For:

• 2+ years of experience manufacturing-related fields and related industries.
• AS400 experience a plus.
• Computer experience and accuracy in numeric typing, required.
• Ability to work in a fast paced, team environment to meet required deadlines and remain highly organized.
• Should be able to read and perform mathematical calculations, and write measurements in number fractions.
• Ability to read, interpret, and understand drawings and specifications.
• Must have strong organizational and communication skills, as well as attention to detail.
• Strong problem-solving skills, Excellent written communication required, Strategic thinker.
• Must be a self-starter and able to independently move, prioritize tasks, and meet deadlines.

What OBE Offers You

• Benefits that benefit you - industry competitive benefits at the lowest cost to the employee
• Work-life balance - PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work - A pay-for-performance culture with potential for annual raises and bonuses
• Training - We will equip you with the knowledge and skills you need to succeed

OBE is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability If you want to know more, please click on this link.

Oldcastle BuildingEnvelope is an E-Verify Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)