About the job Customer Service Rep
Customer Service Representative - Technical Support Jupiter, FL 33478 (Hybrid)
9-Month Contract
Be the Problem-Solver Customers Count On. Are you a natural at turning frustrated customers into satisfied ones? Our client, a leader in clean energy solutions, needs your exceptional customer service skills to support their growing electric vehicle charging network.
Key Responsibilities: - Handle escalated troubleshooting calls for EV charger issues with empathy and technical expertise
- Communicate complex technical solutions in clear, customer-friendly language
- Document troubleshooting steps and resolutions for knowledge base development
- Schedule and coordinate installation and maintenance appointments efficiently
- Process online enrollment applications, including qualification verification
- Maintain detailed customer records and documentation
- Perform administrative tasks including data entry and filing
Required Skills & Qualifications: - Previous experience in customer service or technical support preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities and technical aptitude
- Organizational skills and ability to multitask in a fast-paced environment
- Proficiency with computer systems and software applications
- High school diploma or equivalent required
Perks of Working with AP Recruiters & Associates: - Competitive pay rate up to $21.90/hour depending on experience
- Professional development opportunities in the renewable energy sector
- Supportive recruitment team committed to your success
- Long-term career growth potential with industry-leading clients
About the Client: Our client is a pioneering force in America's clean energy transition, developing infrastructure and solutions that power millions of homes and businesses. With a focus on sustainable energy solutions, they're expanding their electric vehicle charging network nationwide. Join their mission to create a cleaner, more sustainable future while providing exceptional service to customers embracing green transportation alternatives.