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Job Title: Customer Service Representative Location: City of Industry, CA Pay: $18.50 Shift: Monday - Friday, 5:45am - 2:30pm Essential Duties: - Answering phone calls, email inquiries and order processing.
- Correspond with customers in a timely manner regarding receipt of orders, prices, schedule changes, and shipping information.
- Review contracts and orders entered to ensure accuracy of data.
- Interface with production, purchasing, quality, shipping, and accounting teams in an effort to expedite (as required) and deliver on-time product.
- Maintain and update filing, inventory, mailing, and database systems
- Coordinate with appropriate company organizations to resolve problems and customer complaints.
- Maintain records and files of orders, quotes, and customer correspondence.
Requirements: - Minimum 1-2 years of Customer Service
- Experience working in Microsoft Office, Excel
- Ideal candidate is highly focused, detail-oriented, well organized and possess the ability to prioritize workload to ensure daily order targets are met.
- Must possess computer skills, able to use word, excel, outlook, and other CRM/databases.
- Self-motivated, flexible with a "Can do" attitude.
Date Posted: 19 April 2025
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