Customer Service Rep

JOB SUMMARY This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible. RESPONSIBILITIES Answer all incoming concerns/needs from all customers Key pick-up request, Handle transportation/routing on delivery questions Process will-call orders Provide customers with invoice copies. Process credits Maintaining Call list Monitor orders before the cut-off Communicate regularly with the AE (account executives) and customers. Manage the same-day deliveries for OPCO (operating company) Perform other duties as directed by Supervisor. QUALIFICATIONS Education High school diploma or equivalent. Experience 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Professional Skills Strong telephone communication skills Able to work in a fast pace environment Ability to sit and work at a PC for extended periods Proficient in MS Office By applying, you consent to your information being transmitted by Monster to the Employer, as data controller, through the Employer's data processor SonicJobs. See SYSCO Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at