Customer Service Rep I

Customer Service Rep I Hybrid
Clayton, MO
6 Months
8:00am to 5:00pm
hybrid in Clayton Tuesday and Wednesday in office

Role is more operations, data review and entry minimal customer interaction ASAP,

Under direct supervision, receives, evaluates, and answers customer inquiries (phone or correspondence) in a timely manner.
Works within established guidelines.
Typically requires a high school education or equivalent and less than two years of related experience.
Requires knowledge of processes or procedures essential to complete the job (e.g., payroll clerk, administrative assistant, production coordinator, data processing assistant, etc.).
May require completion of secondary education, vocational training and/or on-the-job training; typically does not require a degree.

- Requires in-depth knowledge and is multi-skilled or has specialized skills of operational or administrative processes achieved through job-related training and considerable on-the-job experience
- Takes a broad perspective to evaluate operational or administrative non-standard problems; identifies patterns from partial/conflicting data to help identify and implement solutions
- Completes a variety of operational or administrative work assignments under limited supervision following general instruction for new or special assignments
- Communicates potentially sensitive information with other departments and/or outside organizations.