Customer Service Representative Shift: Tuesday - Saturday, 10:00 AM - 6:30 PM
Pay: $17/hour
Are you an empathetic problem-solver with a passion for excellent service? Join our team as a
Customer Service Representative . You'll be the crucial link between customers, partners, and drivers, ensuring every delivery is a positive experience.
What You'll Do: - Assist customers and partners via phone and email.
- Handle complaints professionally, turning challenges into solutions.
- Diagnose and resolve delivery-related issues.
- Monitor delivery routes and process order changes/cancellations.
What You'll Need: We're looking for team players who are great listeners and can balance policy with empathy.
- Required: Proficiency with Microsoft Office (Word, Excel, PowerPoint).
- A bonus if you have: A high school diploma/equivalent, 1+ year of call center experience, strong customer service skills, excellent multitasking and organizational abilities, and the capacity to thrive under pressure.
Why Join Us? Be part of a passionate, innovative team that values your contributions. We offer endless opportunities for career growth. If you're driven and looking to advance, apply today.
Pay Details: $17.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance