Customer Service Professional

Are you a friendly, organized, and dependable individual looking for a part-time opportunity in a professional office setting? Join our team at American Family Insurance as a Customer Service Professional and become the welcoming face of our agency.

Position Overview:

As our Customer Service Professional, you'll be the first point of contact for clients-both in person and over the phone. You'll play a key role in creating a positive and professional experience for everyone who interacts with our agency.

Key Responsibilities:

Greet clients and visitors with a warm, professional demeanor

Answer and direct phone calls promptly and courteously

Schedule appointments and manage calendars

Handle incoming mail and office correspondence

Assist with basic administrative tasks and data entry

Maintain a clean and organized front office area

What We're Looking For:

Excellent verbal and written communication skills

Strong organizational and multitasking abilities

Friendly, professional, and customer-focused attitude

Proficiency with basic computer applications (Microsoft Office, email, etc.)

Previous experience in a receptionist or administrative role is a plus

Schedule:

Wednesdays & Thursdays: 8:45 AM - 4:30 PM

Fridays: 8:45 AM - 2:00 PM

Compensation:

$17 to $20 per hour, based on experience and qualifications

Ready to join a supportive and professional team? Apply today and help us deliver exceptional service to our valued clients.

This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.