Are you someone who is looking for a new opportunity? Something with more of a challenge and growth opportunity? We are looking for an ambitious, driven individual to take on our Customer Service Outreach Representative Role. We will provide hands-on training for the right candidate as well as the opportunity to advance within the company.
Responsibilities of the Customer Service Outreach Representative Role:
- Work with customers on a daily basis to provide exceptional customer experiences, education on wireless products and services, and close sales
- Become a master of all wireless products and services to answer customer questions
- Find customer needs through asking questions and overcoming objections
- Participate daily in team meetings where company goals and objectives are laid out
- Learn the fundamentals of the sales process and ensure all sales are closed correctly
- Build strong relationships with customers to ensure customer satisfaction and loyalty
- Work alongside other members of the Customer Service & Sales team to make sure all goals and objectives are met