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Description: Customer Service Operator (CSO)
Reports to: Warehouse Operations Manager
Reporting Staff: None
Alternate in Case of Absence: Warehouse Operations Manager / Other CSO's
Responsibilities:
Processes day to day order entry from multiple customers
Process the inbound/outbound paperwork
Verify all billing charges per assigned accounts
Assist Warehouse Associates with inventory compliance during the order fulfillment
Maintain direct contact with Depositor/Bailor Suppliers
Knowledge of CAPA System and manages Customer Complaints & Quality
Report Food Safety and Quality issues problems to the appropriate person when identified.
Requirements: PI4b6f1ab64a85-9783
Date Posted: 05 May 2025
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