Customer Service Office Assistant

College HUNKS Hauling Junk & Moving , a Move and Junk Removal Company, is seeking a reliable, communicative, and quick learner candidate who is self-motivated, professional, and capable of following instructions and multitasking. This is an excellent opportunity to join a growing company with a fun and enthusiastic team environment.

Key Responsibilities:

1. Greet and assist customers over the phone, and via email.
2. Provide accurate information about products, services, and company policies.
3. Handle customer inquiries, complaints, and requests in a professional manner.
4. Conduct daily welcome calls and confirmation calls to ensure customer satisfaction and appointment verification.
5. Maintain and update customer records in the company system.
6. Support office management tasks, including filing, organizing documents, and inventory management.
7. Collaborate with other departments to ensure seamless operations.
8. Perform other administrative duties as assigned.

Qualifications:

1. High school diploma or equivalent.
2. Previous experience in customer service, administrative support, or a similar role.
3. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office management software.
4. Strong verbal and written communication skills.
5. Ability to handle multiple tasks and prioritize effectively in a fast-paced work environment.

Working Conditions:

1. This position requires the availability to work on Weekends.
2. Work schedule from 30 to 40 hours per week.
3. Office environment with frequent use of standard office equipment.
4. May involve sitting for extended periods.

Job Types: Full-time, Contract

Pay: $21.00 - $24.00 per hour

Expected hours: 30 - 40 per week