Are you a high-energy leader with a passion for delivering an exceptional customer experienceleading kitchen cabinet manufacturer based in Nashville, TN, is seeking a Customer Service Manager to oversee and grow our customer service team.
About the Role:
As the Customer Service Manager, you will lead a team of three employees (with plans for expansion) and play a key role in hiring new team members. Reporting directly to the SVP of Sales & Marketing, you will be responsible for:
️ Ensuring a seamless and positive customer experience
️ Managing customer interactions, order processing & scheduling
️ Following up on warranty issues and resolving concerns
️ Learning the kitchen cabinet industry and manufacturing processes
️ Collaborating with the engineering team to process orders accurately
What We're Looking For:
Strong leadership skills - ability to manage and grow a team
Passion for customer service and delivering top-tier support
Ability to learn and understand manufacturing processes
Excellent communication, problem-solving & organizational skills
A team player who thrives in a fast-paced, on-site environment
Why Join Kabinart?
️ Be part of a growing, family-oriented company with a strong industry reputation
️ Direct impact on improving customer experience and business operations
️ Opportunities for growth and leadership development
This is an on-site position at our Nashville, TN headquarters.
If you're ready to lead and enhance our customer service operations, apply today. Send your resume and a brief introduction to .
- We look forward to hearing from you.