Join Our Growing Team as a Customer Service Logistics Specialist. Our client, a leading logistics company, is expanding rapidly and seeking dedicated Customer Service Specialists to support our success.
Shift Details: 1st Shift: 8:00 am - 4:00 pm
Compensation: $17.00 to $20.00 an hour (based on experience)
Your Responsibilities: - Provide exceptional customer service to internal and external clients.
- Process customer orders, provide pricing information, and explain services and benefits clearly.
- Support both new and existing customers with their needs.
- Update customers on shipment status through phone, email, and web-based platforms.
- Address and resolve customer complaints promptly and professionally.
- Monitor shipments from order placement to delivery, ensuring timely performance.
- Perform other related duties as assigned.
What We're Looking For: - A minimum of 2 years of experience in the logistics industry.
- Strong time management and organizational skills.
- Excellent verbal and written communication abilities.
- Familiarity with clerical procedures and basic computer skills.
- Detail-oriented with solid critical thinking skills.
What We Offer You: - Multiple Healthcare Plans
- Dental Coverage
- Vision Coverage
- Accident, Disability, and Life Insurance
- Direct Deposit or Pay Cards
- 401(k) Plan
- Referral Bonuses
The Reserves Network: We are a family-owned and veteran-founded company that has been connecting employers and job seekers since 1984 across various industries.
We are an equal opportunity employer, fostering an environment of respect, integrity, and trust. We welcome and encourage individuals from all backgrounds to apply today.