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Benefits:
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
About Us: St. Louis Wholesale Tire is a second-generation, family-owned and operated business with over 40 years of success. As the largest nationwide specialty tire and tube distributor in the United States, we pride ourselves on exceptional service and long-standing customer relationships. We're currently seeking a dependable, team-oriented, and detail-focused individual to join our team and support our Account Managers with day-to-day operations.
Position Summary: The Customer Service Associate will support the sales team by entering data into our system and performing basic customer service tasks that contribute to the success of our Account Management Team.
Key Responsibilities: Handle inbound customer service calls
Maintain and update customer information in our database
Assist Account Managers with order processing and account management
Communicate product features and program benefits to customers
Record customer interactions and opportunities in the company CRM
Send promotional and program materials to clients
Conduct follow-up calls and provide general support to customers
Additional Details:
Light travel may be required
Knowledge of the tire industry is a plus
We provide excellent training and career advancement opportunities
Proudly voted "Best Place to Work" by Tire Business Magazine in 2019
Required Skills & Attributes:
Highly motivated and results-driven
Strong organizational and multitasking abilities
Excellent written and verbal communication skills
Exceptional customer service and follow-up capabilities
Positive team player attitude
Proficient in Microsoft Word, Excel, and general computer skills
Minimum Qualifications:
Associate's Degree
At least 3 years of sales or customer service experience
What We Offer:
Base salary plus commission
Paid vacation and holidays
Comprehensive benefits package
Health and dental insurance
Simple IRA (401K)
Clear path for career growth
Date Posted: 08 May 2025
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