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We're seeking a friendly and professional Customer Service Representative to provide exceptional support to our customers. This role requires strong communication skills, empathy, and problem-solving abilities.
Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints and issues
- Provide product or service information
- Process orders, returns, or exchanges
- Collaborate with internal teams to resolve issues
- Meet customer satisfaction and service standards
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and empathy skills
- Basic computer knowledge and software proficiency
- High school diploma or equivalent
Skills:
- Customer service and support
- Communication and interpersonal skills
- Problem-solving and conflict resolution
- Time management and organization
- Adaptability and flexibility
Work Environment:
- Call center or office setting
- Remote work arrangement possible
If you're passionate about delivering exceptional customer service and building strong relationships, we'd love to hear from you.
Date Posted: 18 May 2025
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