Customer Service LHH Recruitment Solutions is working with a company near Scottsdale, who is in search of a customer service representative to join their team. This job is fully onsite, Monday-Friday 8am-5pm.
As a Customer Service Representative, you'll play a key role in managing customer orders, handling account-related inquiries, and processing payments. You'll communicate with customers primarily via phone and email, ensuring they receive prompt, friendly, and accurate service.
Key Responsibilities: - Respond to customer inquiries via phone and email in a professional and timely manner
- Enter and manage customer orders accurately in the system
- Process payments and work closely with the accounting team on billing or payment-related issues
- Maintain customer account information and follow up on outstanding balances
- Provide order status updates and resolve any service or delivery issues
- Collaborate with internal departments to ensure customer satisfaction
Qualifications: - High school diploma or equivalent
- 1+ years of experience in a customer service or administrative role (experience in order processing or accounts preferred)
- Strong communication skills, both written and verbal
- Detail-oriented with solid organizational and time management abilities
- Comfortable working in a fast-paced office environment
- Proficient with Microsoft Office; experience with accounting or order entry systems is a plus
If you are interested, please apply now.
Pay Details: $19.00 to $23.00 per hour
Search managed by: Cassandra Nienow
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance