Adecco is assisting a local client recruiting for Customer Service jobs. This is a temp to hire opportunity in North Carolina, NC
Top reasons to work with Adecco. - Payday every Friday
- Upskilling opportunities through the Adecco Aspire Academy
- An opportunity to get hired on permanent with our client.
- Assigned your very own onboarding specialist.
Job Details - Location: North Carolina, NC
- Pay Rate: $ 25.58
- Shift/Hours: Mon-Fri - 06:00 AM - 02:30 PM
Requirements - Interpersonal and communication skills, both written and verbal.
- Attention to detail and ability to manage priorities in a fast-paced environment.
- Desire to learn how to make data-driven decisions.
- Self-starter with ability to work effectively in a team environment.
- Proficient in the use of computers and quick to learn new softwares/systems.
Job Summary: This is a remote position.
• Aid Customer Operations Specialists with administrative tasks, including back-end support for order to cash account activities, data entry, and finalizing creation of deliveries and returns.
• Act as tier 1 support for customer inquiries related to delivery, order updates, and account status under supervision of senior staff.
• Collaborate with team members to resolve basic customer issues, escalating complex cases to senior staff.
• Generate and review basic reports to support order to cash processes, identify account challenges, verify data accuracy, and update customer account status.
• Assist in the implementation of new processes and procedures to enhance operational efficiency.
• Learn and understand the company's products, services, customer service policies, and industry standards.
• Participate in training sessions and workshops to develop a thorough understanding of the company's CRM and order management systems (Crop Edge, SAP).
Pay Details: $25.58 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance