Customer Service

Job Description: Job Title: Collections Agent (Bilingual - Spanish)
Location: Richardson, TX
Bill Rate: $23/hr

Job Description:

Essential Job Duties and Responsibilities:

• Outbound/Inbound calls with delinquent borrowers

• Find solutions to help bring borrower's loans to a current status.

• Process payments for borrowers with past due payments

• Maintain daily, weekly, and monthly collection and metric goals.

• Remain in compliance with collections policies and procedures.
Preferred Skills, Knowledge, and Abilities:

• 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation, and persuasion tools

• Excellent verbal and written communication skills

• Prior call center experience with financial products preferred.

• Proficiency with Microsoft Office applications

• Self-motivated and extremely goal-oriented

• Team Player

• Professional demeanor

• Bilingual Spanish/English required.
Additional Sills: Skills:
Category

Name

Required

Importance

Experience
No items to display.