Customer Service Hiring Event
Pay from $23 to $35 per hour with significant growth and earning potential.
Career opportunities are calling - at Uline. With great pay, bonuses and benefits you can build a long-term career with our growing North American company. Join a customer service team that delivers a legendary experience customers love - sign up for your interview at Uline's upcoming hiring event.
Recognized on Forbes list of America's Best Large Employers three years in a row.
Registration is preferred, but walk-ins are welcome.
Date: Wednesday, April 9th, from 3 PM - 6 PM.
Location: 12354 Uline Way, Kenosha, WI 53144
Positions:
Customer Service Representative
Customer Service Representative - Bilingual (Spanish)
Customer Service Representative - Overnights
Customer Service Team Lead
Customer Service Management Trainee
24/7 operation - Various on-site shifts available.
Customer Service Representative
English - Pay from $24 to $29 per hour (Includes $2 Shift Differential)
Bilingual - Pay from $23 to $28 per hour
Overnights - Pay from $26 to $33 per hour (Includes $4 Shift Differential)
Position Responsibilities / Minimum Requirements
Process customer orders and inquiries in a collaborative call center using world-class technology.
Communicate with customers over phone, email and chat.
Help customers navigate Uline's website and online ordering.
Become a product and solutions expert. We'll equip you to answer product, pricing and shipping questions quickly and confidently.
High school diploma or equivalent. Bachelor's degree preferred.
Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers.
For Bilingual (Spanish) role - fluent in both verbal and written forms.
Customer Service Team Lead
Pay from $28 to $35 per hour
Position Responsibilities / Minimum Requirements
Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics.
Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success.
Provide feedback to management on processes improvements that increase efficiency and customer satisfaction.
High School diploma or equivalent required. Bachelor's degree preferred.
3+ years of customer service experience.
2+ years of experience in a leadership / supervisory role preferred.
Customer Service Management Trainee
Pay from $25 to $30 per hour
Position Responsibilities / Minimum Requirements
Master all aspects of customer service management through a comprehensive hands-on training program.
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
Review department procedures and standards to identify areas for improvement.
Bachelor's degree.
Strong track record of customer-focused service, teamwork and attention to detail.
Prior leadership / management experience is a plus.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one.
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Uline is a drug-free workplace.
EEO/AA Employer/Vet/Disabled