Customer Service Expert At GEICO, we believe in fostering careers that allow our employees to thrive while providing exceptional customer service. If you're a problem-solver who is dedicated to helping others, this may be the perfect opportunity for you. We are seeking motivated Customer Service Professionals to join our dynamic team in Getzville, NY. In this role, you will serve as the primary contact for our policyholders, assisting them with billing inquiries, making policy changes, and offering personalized recommendations.
Why Join Us? When you grow, GEICO grows. Many associates experience a base salary increase of 10% within their first year, with top performers seeing increases of up to 15%. This is an excellent chance for career advancement and personal growth.
Key Responsibilities: - Provide outstanding customer service while showcasing your expertise and fostering trust.
- Communicate effectively by listening empathetically to customer needs.
- Thrive in a fast-paced, high-volume call center environment.
- Demonstrate a willingness to learn new skills and adapt to change quickly.
- Accept and act on feedback for your personal performance and development.
- Utilize strong computer skills and multitasking abilities to manage customer interactions efficiently.
Qualifications & Skills: - Minimum of high school diploma or equivalent.
- Experience in delivering exceptional customer service is highly preferred.
Annual Salary: $19.34 - $29.51. Please note that this range serves as a general guideline and may vary based on experience, education, and other relevant factors.
Join us to be part of a supportive team that values your contributions and promotes a culture of respect and inclusion.
Benefits: - Comprehensive Medical, Dental, and Vision Insurance with immediate coverage.
- Paid Vacation, Sick, and Parental Leave.
- 401(k) Plan for retirement savings.
- Tuition Assistance to support your educational goals.
- Paid Training and Licensures.
Apply today to embark on a rewarding career with GEICO.