Customer Service / Data Entry

Grand Rapids, Michigan

Careerbuilder-US
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We are seeking a highly motivated and detail-oriented individual to join our team as a Remote Customer Service / Data Entry / Virtual Assistant . This is a fully remote position offering flexibility, growth potential, and the opportunity to support a fast-paced team from the comfort of your home.

Responsibilities:
  • Respond to customer inquiries via email, chat, or phone in a professional and timely manner
  • Accurately enter and update customer and product data in internal systems
  • Perform general administrative tasks including scheduling, file management, and data organization
  • Assist with managing emails, calendars, and follow-up tasks for team members
  • Provide support for online orders, product inquiries, and account management
  • Maintain a high level of attention to detail and confidentiality
Requirements:
  • Proven experience in customer service, administrative support, or data entry
  • Excellent written and verbal communication skills
  • Strong organizational and time-management skills
  • Ability to multitask and meet deadlines in a remote setting
  • Proficiency in Microsoft Office, Google Workspace, and/or CRM tools
  • Reliable internet connection and a quiet home office setup
Preferred Qualifications:
  • Experience with virtual assistant tools (e.g., Slack, Trello, Asana, Zoom)
  • Previous remote work experience
  • Familiarity with e-commerce platforms or CRM systems
Benefits:
  • Flexible work hours
  • Work-from-home setup allowance (if applicable)
  • Opportunities for growth and training
  • Supportive remote team environment
Date Posted: 07 May 2025
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