CornerStone Staffing is hiring for 5+ Call Center Customer Service/Collections Representatives in Winterville, NC.
Do you enjoy helping people and negotiating payments to bring accounts current? Apply Online TODAY
Job Title: Customer Service/Collections Representative
Pay: $15.00 (Increases to $22 once hired on permanently.)
Location: Onsite role in Winterville, NC
Schedules:
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Shifts: Between 7 a.m. - 9 p.m.
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Days Off: Two days off each week
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Weekends: Availability needed for up to 2 Saturdays a month and 1 Sunday per quarter
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Overtime: Mandatory overtime at the end of every month.
Example Schedule: (Will have two days off each week - They will rotate based upon the needs of the business)
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Monday - Friday: 8:00 a.m.-5:00 p.m. (2 shifts) and 12:00 p.m.- 9:00 p.m.(2 shifts)
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Saturday: 8:00 a.m. - 2:00 p.m. (Up to 2 Saturdays a month)
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Sunday: 2:00 p.m. - 8:00 p.m. (one Sunday shift per quarter)
Opportunity for a lot of Overtime at the end of each month.
Once hired permanently
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Monthly bonus incentives
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Exceptional benefits including 401K with 6% match and pension plan
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Paid time off (Vacation, Sick, Personal, Mental Health days)
Job Description: As a Customer Service Collections representative you will play a crucial role in managing delinquent automotive accounts in a timely, orderly, and professional manner while following all standardized collection procedures.
Essential Duties and Responsibilities:
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Place or receive calls in priority order as established by management
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Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay
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Navigate and interpret various screens and relay information to clients accurately and professionally
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Document all collection efforts for each assigned account in accordance with established procedures
REQUIREMENTS:
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REQUIRED 1+ years of recent call center experience
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REQUIRED: Good Job Stability
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Basic computer and Microsoft Office skills.
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Strong time management and multitasking skills
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Self-motivated and strong initiative to succeed
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Able to meet performance metrics
To Apply for this Job:
Click the Apply Online button, then:
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If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
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If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.
Please email your resume to once you have completed you application and include "NC Collections" in the subject line.