Customer Service/Closing Associate

Job Title: Customer Service / Closing Associate

Principal Duties:

• Ensure store conditions meet established standards.
• Ensure exceptional customer service is being delivered in all departments.
• Respond to and resolve customer inquiries in a courteous and timely manner
• Provide direction and motivation for all store associates.

Essential Functions:

• Ability to work well individually as well as in a team environment
• Excellent oral and written communication skills
• Excellent customer service skills
• Ability to work with little or no supervision
• Detail oriented and excellent organizational skills
• Good analytical, critical thinking and problem-solving skills
• Proven self-starter with demonstrated ability to make decisions
• Excellent relationship building and leadership skills
• Ability to learn and utilize the store's technology
• Perform other duties as required

• Must have evening availability

Physical Demands:

Stand on feet, bend, stoop or walk for the majority of the time