Customer Service Cashier

Charlotte, North Carolina

Zaxby's
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Become a vital part of our expanding Zaxbys family.

At Zaxbys, we believe dining is more than just eating; it's about having fun, connecting with friends, and enjoying delicious food.

And for our team members, Zaxbys is simply an amazing place to work.

As a Cashier, you will be the first point of contact for our guests, playing a key role in providing an outstanding experience. Your responsibilities will include taking and entering orders, handling payments, maintaining cleanliness in the dining area and other guest spaces, and delivering exceptional service by following our operational procedures with enthusiasm.

Why Choose Zaxbys?
  • FREE Meals During Work Hours & 50% Off Meals When Not Working
  • Flexible Scheduling to Fit Your Life
  • Early Access to Your Pay
  • Paid Training to Enhance Your Skills
  • Opportunities for Advancement Within the Company
Benefits Include:
  • Recognition Programs to Celebrate You
  • Employee Referral Bonuses
  • Comprehensive Medical Insurance
  • Dental and Vision Coverage
  • Short-Term and Long-Term Disability Insurance
  • Employer-Paid Life Insurance
  • 401(k) with Employer Matching (specific eligibility criteria apply)
Your Key Duties and Responsibilities

You will be engaged in a variety of essential tasks that may take place inside or outside the restaurant:
  • Complete all required training, including:
  • Front of House Development Program
  • Hands-on Station Training
  • Any additional training mandated by Zax LLC
  • Deliver friendly, enthusiastic service to all guests
  • Welcome guests with a smile and express gratitude as they leave
  • Stay updated on current promotions
  • Explain menu items and make helpful suggestions
  • Represent the Zaxbys brand with enthusiasm
  • Accurately take and enter guest orders
  • Process payments and maintain cash register accuracy
  • Ensure cleanliness and safety in guest areas including dining room, restrooms, and exterior
  • Maintain equipment and communicate maintenance needs
  • Restock condiments, paper goods, serve ware, and drinks
  • Prepare items safely and according to company standards
  • Observe food and beverage handling regulations
  • Assist with kitchen duties as needed
  • Complete all tasks efficiently and safely
  • Perform other duties as assigned
Minimum Qualifications
  • Must be at least 16 years old
  • Availability to work 32 to 40 hours per week
Physical Requirements
  • Ability to sit, stand, and walk for extended periods
  • Occasional bending, stooping, crouching, or climbing
  • Frequently lifting and carrying up to 50 pounds
  • Continuous use of hands and wrists
  • Effective communication skills, both verbal and written
  • Ability to maintain awareness of surroundings
  • Work in varying temperatures, both indoor and outdoor
  • Operate restaurant equipment safely, including knives and fryers
We look forward to welcoming you to the Zaxbys team.

Date Posted: 10 May 2025
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