LHH Recruitment Solutions is supporting a stellar client of ours located in Solon, OH. They are seeking Supply Chain Customer Service Associates to support a large project that they are working on, that will be on-going thru September 2025. This is a 40/hr. a week and Hybrid Contract opportunity.
RESPONSIBILITIES:
Identify and resolve demand capture failures
Regularly monitor open orders according to the Daily Activity Schedule and ensure adherence to the tasks and cadence
Collaborate with customer or cross functional business partners to resolve blocked orders Optimize orders for logistical efficiency
Contact customer when required due to Out of Stock or Stock Allocation issues
Collaborate with Order Fulfillment team to resolve issues preventing o
Contact customer and propose resolution if issues identified post-delivery note due to Transportation or
Warehousing issues (such as appointment scheduling, delivery delay, picking
issues etc.)
Collaborate with Billing in the resolution of billing issues that require customer contact
EDUCATION REQUIREMENTS:
Degree strongly preferred either Associate's or Bachelors Degree
OTHER PERSONAL QUALITIES:
Strong Customer Service mindset and passion for delighting customers internally and externally
Demonstrates a strong desire to develop trust and long-term relationships
Proactively seeks continuous process and service improvements
Strong result-orientation
SPECIFICS:
M-F 40 hours/week; On site is required Tuesday/Wednesday/Thursday, eligible for WFH on M/F; Typical schedule is anywhere from 7am-9am start time and end 8 hours later.
i.e. (7:00-3:30, 7:30-4:00, 8:00-4:30)
Compensation: $20-24/hr.
Contract: May 2025 - September 2025; possibility of extension
Other career opportunities can be found at:
Pay Details: $20.00 to $24.00 per hour
Search managed by: Tracey Callahan
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance