The individual selected for this role will be expected to work at Store , located at: 8800 Abercorn St Savannah GA 31406. This is a Full-time position.
As a Customer Service Associate at Sherwin-Williams, you will play a vital role in the success of our retail stores. You will collaborate closely with both wholesale and retail customers to understand their needs, provide accurate information about our products, and recommend suitable solutions. Your commitment to resolving customer concerns swiftly will be key to ensuring outstanding satisfaction and loyalty.
In this fast-paced environment, you will:
- Deliver exceptional customer service and aim to exceed sales goals.
- Assist customers both in person and over the phone by understanding their needs and presenting appropriate products and services.
- Build strong, trusting relationships with customers.
- Process transactions accurately and consistently following company policies and procedures.
- Maintain high-quality visual standards and inventory control in the store.
- Stay informed about product features and offerings.
- Engage in various tasks such as stock management, tinting and mixing products, and maintaining a clean and organized store environment.
- Comply with all safety and operational procedures.
At Sherwin-Williams, our purpose is to inspire and enhance the world by providing quality paints and coatings. We are committed to supporting our team members with:
- Comprehensive benefits that promote health and well-being.
- Career development opportunities to grow your skills and advance in your career.
- A collaborative and inclusive company culture.
To get started: - Submit your online application through our Careers page.
- If qualified, complete a digital video interview at your convenience.
- Top candidates will be invited for an in-store interview.
Minimum Requirements: - Must be at least eighteen (18) years of age.
- Must be legally authorized to work in the country without requiring sponsorship for work visa status.
- Ability to lift and carry materials weighing up to 50 lbs. frequently and 70 lbs. occasionally, with or without reasonable accommodation.
- Willingness to work scheduled hours, including evenings and weekends.
Preferred Qualifications: - Valid, unrestricted Driver's License.
- High School diploma or GED.
- One (1) year of customer service or retail experience.
- Experience selling paint and related products.
- Familiarity with tinting and mixing equipment.
- Bilingual abilities, especially in Spanish, are a plus.