We are proud of our welcoming company environment where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Customer Service Associates use a team approach to achieve truly remarkable service levels for both our clients and external customers.
Our Customer Service Associates position is more than just a job, it's an opportunity. An opportunity to gain life experience that goes far beyond just serving a great product in a friendly environment. All we ask of our Customer Service Associates is to put in the time in order to reap the reward.
Are You? - Passionate about entrepreneurship
- Unstoppable in the pursuit of achieving your goals
- Driven to continuously learn new techniques
- Relatable to diverse groups of individuals
- Looking for growth opportunities
- Eager to grind and get your hands dirty.
What you're responsible for: - Develop and implement customer service programs and manage lead generation
- Work off a list of leads to identify, acquire, and retain high-value, lifetime supporters of client brands during field residential campaigns
- Manage customer complaints efficiently and ensure a resolution in a timely manner
- Acknowledge, empathize, and resolve customer inquiries and maintain professional relationships
- Provide product and service information to resolve issues and serve customers in person
- Ability to exercise flexibility, initiative, good judgment, critical thinking, and discretion
- Keep office and conference room areas clean, sanitized, and maintained
- Display a positive composure and enthusiastic tone while assisting customers
What we look for: - Someone with experience in Customer Service or Sales industries
- Someone eager to derive their own success
- Someone positive and enthusiastic about taking on new avenues
- Someone creative and able to think outside the box
- Someone who assists in making others feeling comfortable and building meaningful relationships
- Someone who excels in a team environment as well as independently
Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development