Customer Service Associate

Phoenix, Arizona

MONTERREY TILE CO
Apply for this Job
Monterrey Tile, a leader in the tile and stone industry, has an immediate need for a FULL-TIME Customer Service Associate for our Showrooms in Phoenix, AZ.

WHAT MAKES US STAND OUT
  • We pay weekly.
  • Company-paid benefits for employees after 90 days
Excellent benefits package includes vacation, sick, holiday, and company paid premiums for basic medical option, dental, vision, life, long term disability. And more

Responsibilities:
  • Greets and assists our customers with all aspects of the sales transaction.
  • Responds efficiently to customer inquiries, and maintains high customer satisfaction.
  • Takes ownership of the showroom supporting all strategies and initiatives.
  • Maintaining sample stock as well as cleanliness and sanitation of showroom.
  • Log & follow up on all client information including but not limited to contact information and related notes.
  • Performs other related tasks as needed.
Qualifications:
  • 2 year previous customer service experience
  • Retail sales experience a plus
  • Basic Microsoft Office computer skills
  • Ability work Saturdays, rotates
  • H.S. Diploma/GED
  • Have a genuine excitement to help customers
  • Ability to lift up to 30lbs.
  • Must pass felony background check
  • Previous experience in customer service, sales, or other related fields
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
More about this job:

Day Shift. Monday - Friday, including some Saturday's
Pay: $18 an hour
Date Posted: 28 May 2025
Apply for this Job