Customer Service Associate

Newberry, South Carolina

Zaxby's
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Pay Range: $11.00 - $13.00/hour

Join the Zaxbys Team.

At Zaxbys, we believe in creating more than just meals - we create experiences. If you want to be part of a vibrant team while serving delicious food in a fun atmosphere, look no further. We're excited to welcome you.

Why Join Us?
  • Enjoy FREE Meals On Shift & 50% Off Meals Off Shift
  • Flexible Scheduling
  • Early Pay Access
  • Paid Training
  • Career Advancement Opportunities
Our Benefits Include:
  • Employee Recognition Program
  • Employee Referral Program
  • Health Insurance Options
  • Dental and Vision Insurance
  • Short-Term and Long-Term Disability Coverage
  • Employer-Paid Life Insurance
  • 401(k) Plan with Employer Match (eligibility requirements apply)
Your Responsibilities:

As a Customer Service Associate, you will be the first person our guests see, and your role is to create a welcoming and enjoyable experience. Your daily activities will include:
  • Completing all necessary training and development.
  • Providing friendly, enthusiastic service to every guest.
  • Greeting guests promptly upon arrival and thanking them as they leave.
  • Keeping up-to-date with current promotions and menu information.
  • Answering guest questions and making recommendations with enthusiasm.
  • Accurately processing orders and handling transactions.
  • Operating cash registers and maintaining accurate records.
  • Ensuring that dining and guest areas are clean and inviting.
  • Restocking supplies as needed.
  • Maintaining equipment and reporting any issues.
  • Preparing food and beverages safely and according to standards.
  • Assisting with kitchen operations and other back-of-house tasks when assigned.
  • Completing tasks efficiently and safely, following all safety guidelines.
  • Performing other duties as assigned.
Qualifications:
  • Must be at least 16 years old.
  • Able to work 32 to 40 hours each week.
Physical Requirements:
  • Ability to sit, stand, and walk continuously.
  • Occasionally perform tasks that require bending, crouching, or climbing.
  • Frequently lift, push, pull, and carry up to 50 pounds.
  • Use hands and wrists continuously for various tasks.
  • Communicate effectively through speaking, reading, and writing.
  • Respond and adapt to audio-visual cues in a restaurant environment.
  • Work in varying temperature conditions and with potential allergens.
  • Safely operate restaurant equipment.
If you're ready to make a difference in our guests' dining experiences, apply today and become a part of our amazing Zaxbys team.

Date Posted: 10 June 2025
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