Join Our Team. Waterway is excited to announce opportunities for
Customer Service Associates. If you are ready to make a difference with your customer service skills, we want to hear from you.
As a Customer Service Associate, you will play a crucial role in ensuring each customer's experience is exceptional. Enjoy a collaborative and flexible work environment with plenty of growth opportunities and fantastic perks.
You will be responsible for promoting and selling our premium car wash services, Clean Car Club memberships, and stylish retail items. Each day will offer new challenges as you engage with customers both inside and outside our state-of-the-art facilities. This position is not just a job; it's a stepping stone to a fulfilling career.
Compensation: Starting pay is guaranteed at $17 per hour for the first three months, with an average hourly rate of $18 including base pay and sales bonuses.
Schedule: Enjoy flexible scheduling with a variety of shifts to fit your needs, including daytime, evening, mid-week, and weekend options.
Location: Waterway Kirkwood -
10850 Manchester Rd. Kirkwood, MO 63122. Other positions available across St. Louis.
What We Offer: - People-Focused Role: Connect with customers and work with a fantastic team.
- Culture: Experience a fun and engaging workplace with supportive colleagues.
- Training and Development: Comprehensive training provided, allowing you to build essential skills and advance your career.
- Flexible Scheduling: Hours designed around your availability.
- Perks: Free car washes, plus discounts on fuel and retail items.
- Tuition Assistance: Get up to $4,000 per year towards your education.
- Advancement Opportunities: Clear pathways for promotions and cross-training available.
Why Work With Us? Waterway has been recognized multiple times as one of the
Top Workplaces by
USA Today and the
St. Louis Post Dispatch based on feedback from our team.
Qualifications: - A friendly, engaging personality and positive attitude.
- Experience is not required, but customer service, retail, or sales experience is a plus.
Minimum Requirements: - Valid driver's license.
- Professional demeanor in accordance with company policies.
- Ability to safely perform essential functions.
- Comply with health codes for food service.
- Meet age requirements for selling tobacco and alcohol when applicable.
Your Responsibilities: - Provide outstanding customer service to create enjoyable experiences.
- Present and sell car wash services and memberships while meeting sales goals.
- Keep the environment clean and organized for a positive customer experience.
- Maintain merchandise displays and take inventory as directed.
- Ensure transaction accuracy and adhere to operational protocols.
Work Environment: - Work in outdoor settings year-round under various weather conditions.
- Physical demands include standing for long periods, lifting up to 50 pounds, and completing tasks at a fast pace.
- Effective communication in English is essential.
EEO Statement: Waterway is an equal opportunity employer and welcomes applicants regardless of race, color, religion, national origin, gender identity, age, disability, sexual orientation, military status, or any legally protected status.