Join Our Team at Waterway. Are you passionate about providing outstanding customer service? We are excited to welcome Customer Service Associates to our dynamic team. With every shift, you have the chance to shine and make a positive impact.
As part of our team, you will be engaging with customers at various locations, promoting premium car wash services and exclusive memberships, all while working in a fun, supportive, and flexible environment. Your responsibilities will vary, keeping your days exciting.
Compensation: Average hourly pay is $22, which includes base pay and sales bonuses.
Schedule: Enjoy flexible scheduling options with daytime, evening, and weekend shifts tailored to your availability.
Location: Waterway Foxfield - 16330 East Arapahoe, Foxfield, CO 80016. Other locations throughout Denver are available as well.
What You'll Love About Working Here: - People-Focused Role: If you love engaging with people, this job allows you to interact with customers and your wonderful teammates.
- Work Culture: Experience a friendly and active environment with supportive managers and fellow employees.
- Training and Experience: Take advantage of structured training that enhances your skills in service, sales, and operations, with clear paths for advancement.
- Flexible Scheduling: We accommodate schedules around your availability.
- Perks and Discounts: Enjoy free car washes and discounts on fuel and retail items.
- Tuition Assistance: If you're pursuing education, benefit from up to $10k/year in tuition assistance.
- Advancement Opportunities: We offer a structured promotional path and opportunities for cross-training.
Waterway has been recognized multiple times as a top workplace by
USA Today and
The Denver Post based on employee feedback.
Your Qualifications: - Enthusiastic and friendly disposition. A positive attitude is essential.
- No prior experience required; experience in customer service, retail, or sales is a plus.
Minimum Requirements: - Hold a current and valid driver's license.
- Maintain a professional demeanor, behavior, and appearance as per company guidelines.
- Capability to fulfill essential job functions safely.
- Comply with local/state health code requirements.
- Meet local/state minimum age requirements for the sale of certain items (where applicable).
- Complete all necessary training and certifications.
Responsibilities: - Deliver exceptional customer service by pro-actively greeting customers and addressing their needs.
- Promote and sell car wash services and memberships effectively to meet sales goals.
- Identify customer needs and recommend solutions to enhance their experience.
- Utilize your sales skills to highlight the benefits of Clean Car Club memberships.
- Encourage the purchase of additional retail items in-store.
- Keep the environment safe and clean for customers, including both outdoor and indoor areas.
- Assist in maintaining store organization and inventory levels as needed.
- Ensure accurate transaction processes and cash handling.
- Adhere to all Waterway policies and safety procedures.
Physical Requirements: - You may work outdoors in varying temperatures and conditions.
- Physical demands include standing for long periods, lifting up to 50 pounds, and quick-paced movement.
- Vision and hearing acuity are necessary for safe operations.
We are an equal opportunity employer and welcome applicants from all backgrounds. If you require accommodations during the application process, reach out to our Recruiting Department.