Your Impact at Lowe's As a Part-Time Customer Service Associate, you play a vital role in delivering exceptional service and support to customers at Lowe's. This position is perfect for individuals who enjoy helping others and are enthusiastic about solving home improvement challenges.
How We Support You Lowe's is committed to helping you achieve your goals, whether you are seeking part-time employment or a long-term career. As a member of our team, you will receive numerous benefits beyond competitive pay and flexible scheduling.
- Prioritize your health with multiple top-tier health insurance options.
- Advance your education through Lowe's tuition assistance program.
- Secure your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
- Enjoy extra savings with a 10% Associate Discount.
- Acquire new trade skills through our Track to the Trades program.
Your Day at Lowe's In this role, you will warmly welcome customers to Lowe's and assist them in finding the right products and services tailored to their home improvement needs. Your responsibilities will include interacting with customers, processing orders, and ensuring that all customer needs are met.
While your main focus will be on customer engagement and service, you may also perform various tasks depending on the department.
Customer Service Associates primarily work in departments such as Appliances, Cabinets, Flooring, Live Nursery, and more, matching hiring needs and skillsets.
Key Responsibilities - Provide exemplary customer service by welcoming customers and addressing their inquiries.
- Assist customers in locating and managing merchandise.
- Restock merchandise to ensure shelves are fully stocked.
- Process orders accurately to ensure timely delivery and customer satisfaction.
- Cross-train in various store areas to enhance customer service capabilities.
- Prepare department merchandise according to customer needs.
- Guide customers throughout the shopping or checkout processes.
- Complete other assigned duties as needed.
Minimum Qualifications - 6 months of experience using a computer for data entry and information management.
- 6 months of familiarity with retail technologies, such as smart devices.
- Ability to perform basic reading, writing, and arithmetic tasks.
- Capability to fulfill duties that may involve prolonged standing or sitting.
- Ability to lift a minimum of 25 lbs unassisted or more with accommodations.
Preferred Qualifications - 6 months of customer service or retail experience.
- Bi-lingual language skills.
- Relevant certification in a trade related to the department.
Lowe's values diversity and encourages applications from bilingual individuals, military personnel, and veterans.
Travel Requirements This role typically does not require regular travel; however, occasional travel may be necessary for training or meetings.
Working Conditions Working conditions may vary based on your location. You may be exposed to both indoor and outdoor climates, including heat, cold, or damp conditions. Safety guidelines must be followed for lifting and equipment usage.
About Lowe's Lowe's Companies, Inc. is a leading home improvement company dedicated to serving customers through exceptional service. With over 1,700 stores and approximately 300,000 associates, we strive to support communities through various programs focused on safety, housing, and skilled trade education.
Pay Range: $15.50 - $16.15 per hour
This role offers competitive pay based on position, location, and experience.
Lowe's is an equal opportunity employer and ensures fair practices for all applicants.