Customer Service Associate

Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company. You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply. Responsibilities:
• Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
• Respond to customer inquiries, product and service questions, and customer complaints
• Maintain customer accounts and update with new account information as needed
• Accurately take order information from customer and enter into MIS
• Create estimates in a timely manner
• Follow up on all production functions to ensure timely output of product Qualifications:
• Must have graduated high school, received a G.E.D. or equivalent
• Experience working in a customer-oriented atmosphere
• Display strong communication skills, active listening skills, and personal skills Compensation: $18 - $22 hourly

• Accurately take order information from customer and enter into MIS
• Create estimates in a timely manner
• Follow up on all production functions to ensure timely output of product