Join our dynamic team as a Customer Service Associate, where your role is crucial to the success of our retail stores. You will collaborate closely with both wholesale and retail clients to assess their needs, answer inquiries about our high-quality products, and recommend effective solutions. We prioritize prompt resolution of any customer concerns to ensure maximum satisfaction and maintain our excellent service standards. Staying informed about our product features is essential as you contribute to meeting and exceeding our store's sales goals.
This part-time position is available at Store , located at: 3550 Arapahoe , Boulder, CO 80303. This role offers a fulfilling opportunity to interact with customers, sometimes including minors, and handle various payment methods and store items under both supervised and unsupervised settings. To ensure a safe and secure environment for everyone involved, a review of criminal history will be conducted.
As a part-time employee, you will enjoy health benefits like prescription savings and virtual physician visits, alongside generous time off for vacations, holidays, and military leave. Discover more about our benefits.
At Sherwin-Williams, we aim to inspire and enhance the world through our innovative solutions, making spaces brighter and stronger. Your skills, talent, and dedication drive our success. We are committed to supporting you through:
- Life: Rewards, benefits, and flexibility for your well-being.
- Career: Learning opportunities to enhance your skills and advance.
- Connection: An inclusive team committed to enriching our communities.
What is the Process to get Started? - Online Application: Identify roles that interest you on our Careers page and create your profile.
- Digital Interview: Qualified candidates will complete a digital video interview via HireVue, answering behavioral questions.
- In-Store Interview: Top candidates will meet with our team in-store for further discussion.
Sherwin-Williams cares about our employees and their families' well-being, offering world-class benefits ranging from retirement to healthcare. See more about our benefits offerings.
Your compensation will reflect a range of factors, including your experience, skills, and the specific demands of the position. We remain transparent about all compensation and benefit details.
We consider all qualified applicants, including those with arrest or conviction records, in accordance with applicable laws.
Sherwin-Williams is an Equal Employment Opportunity employer. We ensure all candidates are considered without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, pregnancy, genetic information, or any other legally protected category.
Our recruiting team will never ask for payments or sensitive personal information during the application process.
- Deliver excellent sales service to ensure high levels of customer satisfaction.
- Assist customers both in-person and over the phone by identifying needs and recommending suitable products and services.
- Foster trustful relationships with wholesale and retail customers.
- Accurately process sales transactions in alignment with company policies.
- Meet designated sales goals regularly.
- Maintain precise work order files and formulas.
- Retrieve appropriate products from sales floors or warehouse.
- Prepare and mix paint according to customer specifications.
- Restock shelves and arrange product displays.
- Ensure cleanliness of store equipment.
- Assist with deliveries, including loading and unloading delivery vehicles.
- Maintain designated areas in stock and visually appealing condition.
- Stay knowledgeable about available products and discuss options with customers.
- Comply with inventory control procedures.
- Propose improvements for sales enhancement.
Minimum Requirements: - At least eighteen (18) years of age.
- Legally authorized to work without immigration sponsorship.
- Able to lift and carry up to 50 lbs frequently and up to 70 lbs occasionally.
- Willingness to work scheduled hours, including evenings and weekends.
- If currently employed by Sherwin-Williams, you must hold a rating of at least meets expectations (3) from your last evaluation.
- If currently employed, you must have completed all required HR training courses.
Preferred Qualifications: - Valid, unrestricted Driver's License.
- High School diploma or GED.
- Minimum of one (1) year of experience in delivery, retail, or customer service.
- Experience selling paint and related products.
- Familiarity with tinting and mixing equipment operation.
- Ability to communicate in more than one language is a plus.
- Ability to communicate effectively in Spanish is preferred.