This role is crucial for the success of our retail environment. Customer Service Associates engage with both wholesale and retail customers to assess their needs, provide answers to their inquiries about Sherwin-Williams products, and propose suitable solutions. They are dedicated to promptly addressing customer concerns and ensuring a superior level of client satisfaction.
Staying informed about product features and maintaining the high-quality visual standards of our merchandise and store is expected. Our Customer Service Associates aspire to deliver excellent customer service while consistently meeting the store's sales objectives.
Note that this position involves regular contact with customers, including minors, and has access to cash and various payment methods, requiring a review of criminal history to protect our business and the safety of our customers and staff.
The selected individual may be expected to work at various store locations, including:
- Store , located at 55 Sweeten Creek Road Suite 10, Asheville, NC 28803
- Store , located at 1068 Patton Avenue, Asheville, NC 28806
- Store , located at 615 Merrimon Avenue, Asheville, NC 28804
- Store , located at 3192 US Highway 70, Black Mountain, NC 28711
- Store , located at 1913 Hendersonville Road, Asheville, NC 28803
- Store , located at 320 S Main Street, Hendersonville, NC 28792
- Store , located at 417 Airport Road, Arden, NC 28732
- Store , located at 107 Smokey Park Highway, Asheville, NC 28806
Employment Category: Full-time
Minimum Hourly Salary: $15.50
At Sherwin-Williams, we believe in a variety of paths to success. Regardless of your background, there's a rewarding place for you with us. We encourage you to explore your interests and help us move forward. We value the unique talents and contributions of individuals from all walks of life, and we invite all qualified applicants to apply, including those with disabilities and protected veterans.
What to Expect During the Application Process: - Online Application: Find the opportunities that interest you on our Careers page. Prepare to create a profile in about 15 minutes by entering or importing your details.
- Digital Interview: Qualified candidates will be invited to complete a digital video interview via our partner. This interview will cover a few behavioral-based questions and can be completed at your convenience within 7 days of the invitation.
- In-Store Interview: After reviewing your digital interview, the top candidates will be invited to meet with our team in-store or at a relevant facility.
Our mission is to support our employees and their families in leading healthier, smarter, and better lives, starting with comprehensive benefits tailored to your needs. You can find more about our benefits offerings if hired as a Sherwin-Williams employee.
Minimum Requirements: - Must be at least eighteen (18) years old.
- Must be legally authorized to work without requiring sponsorship for a work visa now or in the future.
- Must possess a valid, unrestricted Driver's License.
- Must be capable of lifting and carrying up to 50 lbs. regularly and up to 70 lbs. occasionally, with or without reasonable accommodation.
- Must be available to work all scheduled hours, including evenings and weekends, with or without reasonable accommodation.
Preferred Qualifications: - High School diploma or GED.
- At least one (1) year of experience in delivery, retail, or customer service.
- Previous experience selling paint or related products.
- Experience operating tinting and mixing equipment.
- Ability to communicate fluently in more than one language, including Spanish.