Join Uline as a Customer Service Associate. Pay ranges from $24 to $29 per hour with significant growth and earning potential. Includes $2 Shift Differential Location: 12355 Uline Way, Kenosha, WI 53144 At Uline, customer service is our passion. As a Customer Service Associate, you will delve into order details to provide an outstanding experience that our customers appreciate. Our growing company offers new career opportunities and job stability you can depend on.
Position Responsibilities - Efficiently process customer orders and inquiries in a dynamic call center environment utilizing state-of-the-art technology.
- Engage with customers via phone, email, and chat to resolve their needs.
- Assist customers in navigating Uline's website and online ordering process.
- Become a knowledgeable expert on our products and solutions. We will train you to promptly and confidently address product, pricing, and shipping inquiries.
Minimum Requirements - High school diploma or equivalent is required; a Bachelor's degree is preferred.
- Previous customer service experience is a plus, but we are dedicated to training you to deliver legendary service.
Benefits - Comprehensive health insurance coverage and a 401(k) plan with a 6% employer match starting from day one.
- Access to multiple bonus programs.
- Paid holidays and generous paid time off for work-life balance.
- Tuition Assistance Program covering professional development opportunities.
Employee Perks - A café offering affordable daily meals from local restaurants.
- On-site fitness center and beautifully maintained walking paths for your wellness.
- Best-in-class, clean, and modern facilities to work in.
About Uline Uline, a family-owned business, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Uline is a drug-free workplace .
EEO/AA Employer/Vet/Disabled