This role is vital for the success of our retail operations. Customer Service Associates collaborate with both wholesale and retail customers to identify their needs, provide insightful responses about our product offerings, and recommend suitable solutions. Our associates are committed to promptly addressing any customer issues while ensuring the highest level of satisfaction.
Staying informed about product features and maintaining the pristine quality and visual standards of the products and store are essential tasks. Customer Service Associates have the responsibility to deliver outstanding customer service while continuously achieving the store's sales objectives.
The selected candidate will be expected to work within a 30-mile radius of store , located at 3415 Pleasant Valley Blvd Altoona, PA 16602.
At Sherwin-Williams, our mission is to inspire and enhance the world by enriching and safeguarding what matters. Your skills, dedication, and passion are integral to living this mission and enabling both our customers and business to thrive. We recognize that our people are the foundation of our success, and we are committed to your growth and development by offering:
- Life: Comprehensive rewards, benefits, and flexibility to support your health and well-being.
- Career: Opportunities for learning, skill development, and increased contributions.
- Connection: An inclusive team environment and commitment to our communities.
We invite you to create your potential with us.
What is the Process to Get Started? - Online Application: Locate the role(s) that pique your interest on our Careers page and take about 15 minutes to create your profile.
- Digital Interview: After reviewing your application, qualified candidates will be invited to complete a digital video interview via our interview partner. This interview will cover several behavioral-based questions.
- In-Store Interview: Our recruitment team will review your video interview, and top candidates will be invited to meet with our team in-store.
As part of our mission, we strive to support our employees and their families in living healthily, saving smartly, and feeling better. Our comprehensive benefits are designed with your well-being in mind, covering everything from retirement to health care.
Minimum Requirements: - Must be at least eighteen (18) years of age.
- Must be legally authorized to work without sponsorship for employment visa status now or in the future.
- Must possess a valid, unrestricted Driver's License.
- Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, with or without reasonable accommodation.
- Must be willing to work all scheduled hours, which may include evenings and weekends.
Preferred Qualifications: - High School diploma or GED.
- At least one (1) year of experience in delivery, retail, or customer service roles.
- Previous experience selling paint and related products.
- Experience operating tinting and mixing equipment.
- Ability to communicate in more than one language.
- Ability to communicate in Spanish is a plus.