Salary : $43,680.00 - $47,295.00 Annually
Location : Warwick, RI
Job Type: Council 94 (2-36)
Job Number: 0-11
Department: DEPARTMENT OF HUMAN SERVICES
Division: Individual and Family Support
Opening Date: 05/01/2025
Closing Date: 5/10/:59 PM Eastern
Restrictions/Limitations: Restricted/Limited to the Leave of the Prior Incumbent
Pay Grade: 0313A
Classification: Classified
Scheduled Work Days; Hours of Work: Monday - Friday, 8:30 am - 4:00 pm
Work Week: Standard 35.0 Hours
Bargaining Union: Council 94 Local 2882 (19)
Assignment(s)/Comments: Warwick with statewide coverage responsibilities. The individual hired to fill this position is being hired into an E-Verify site which contains Federal tax Information (FTI), as defined in IRS Publication 1075. Although the individual may not have direct access to FTI, the individual is required to have their employment eligibility validated through E-Verify.
Class Definition GENERAL STATEMENT OF DUTIES: Within the Department of Human Services, to perform a variety of clerical duties, including but not limited to: producing digital copies of documents, ensuring the quality of original and digital copies of documents, filing and indexing digital copies, and greet and register customers into the eligibility system; and to do related work as required.
Illustrative Examples of Work Performed Within the Department of Human Services, to perform a variety of clerical duties, including but not limited to: producing digital copies of documents, ensuring the quality of original and digital copies of documents, filing and indexing digital copies, and greet and register customers into the eligibility system.
To perform receptionist duties such as greeting and directing customers, provide information of a routine nature and direct customers to proper staff for requested information.
To direct and assist the public in the preparation of forms, records and the self-service portal located in DHS field offices.
To be part of the scanning team in a field office and the central scanning room.
To prepare, verify, sort, batch and scan all documents for new and existing customers.
To index and file scanned documents to new and existing cases for all programs.
To organize, maintain, and/or purge files, documents, applications and forms.
To receive, retrieve, sort, date stamp inter-departmental mail, U.S. postal mail, papers, applications, forms and any other documents and distribute mail and documents to appropriate destination.
To enter, direct and process incoming information pertaining to all departmental programs.
To scan in an organized fashion all applicable information in case records.
To answer phones, take messages and transfer calls to offices or appropriate personnel.
To operate office equipment such as scanning machines, copiers, calculators, and other office machines, as required, in the performance of clerical duties under conditions not requiring skilled operation of such equipment.
To prepare requisitions, vouchers, claims and other records, forms or reports of a clerical nature related to fiscal activities which includes but is not limited to: time, leave, travel, appointment, payroll, personnel and other related records, forms and reports; indexing and filing records, forms, reports; proofreading of typewritten material; assembling, compiling, verifying and analyzing routine statistical data, including the preparation of tables and charts prescribed by a superior; coding of data to be used for mechanical tabulations; preparing, verifying, processing and maintaining other varied office records and reports.
To do related work as required.
Required Qualifications for Appointment Education: Such as may have been gained through: graduation from a senior high school; and
Experience: Such as may have been gained through: employment in a position involving the performance of simple routine repetitive clerical work.
Supplemental InformationFor information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at
Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.
01
Are you currently employed as a Customer Service Aide (DHS) with the State of Rhode Island as a member of Council 94? (You must answer this question correctly to be considered based on your union affiliation. If you fail to answer this question correctly, you will not be entitled to be considered based on contractual provisions.
02
Are you a member of Council 94 Local 2882? (You must answer this question correctly to be considered based on your union affiliation. If you fail to answer this question correctly, you will not be entitled to be considered based on contractual provisions.)
03
Are you a state employee who is a member of Council 94? (You must answer this question correctly to be considered based on your union affiliation. If you fail to answer this question correctly, you will not be entitled to be considered based on contractual provisions).
Required Question