Location: Miami, FL, United States (Onsite)
Starting Salary: $17.64/hour
Branch: Cargo
Category: Unionized (IBT)
Job Type: Temporary (up to 6 months)
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and
making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This is a temporary full-time position. The starting salary is $17.64/hour as per the collective agreement.
Responsibilities: - Deal directly with the public, other airlines, agencies and Company employees by providing Cargo customer services in a manner prescribed by the Company.
- Receive and answer inquiries from the public, other airlines, agencies and Company employees.
- Receive, deliver and process cargo, mail and COMAT.
- Physically handle Cargo/Mail/COMAT manually or by machine (e.g., fork lift).
- Pick up or take delivery of and sign receipt for aircraft spare parts from other carriers to be used on Company aircraft.
- Drive Company vehicles.
- Compute cargo rates and tariffs, book shipments and provide customers with relevant information including Customs requirements.
- Handle and account for cash/documents in accordance with Company regulations.
- Process information in the Company's automated cargo tracking and accounting system in accordance with Company requirements.
- Accept and process Hazardous/Restricted material shipments in accordance with Company and Governmental rules and regulations.
- In the absence of Manager and Lead Customer Service Agent, make, carry out and document decisions necessary to ensure the efficient operation of the work unit and protect Company interests.
- Inform staff either verbally or in writing, as required, of changes in rules, methods or procedures.
- Ensure that all necessary supplies and material are on hand in sufficient quantity.
- Collect and compile statistical data.
- Investigate damaged or incomplete shipments and complete bad order report as required.