Customer Service Agent - Microtel Inn & Suites Farmington
Farmington, NY (+NYS+Route+Farmington+NY+USA)
Job Type
Full-time, Part-time
Description
Are you a guest focused individual with aCaringattitude? Do you want to be part of a company that providesFlexibility? Opportunities forGrowthare just one of the many reasons to join our winning team, whereLoyaltyis rewarded, andRespectis at our core. We'd love to discuss a future with you at Indus Hospitality Group.
Benefits:
-Full and Part-Time opportunities with a flexible schedule
-Paid training
-Company provided uniforms
-Comprehensive benefit packages for Full time positions
-Earned Sick/Vacation time
-Holiday Pay
-Competitive wages
-brand available discounts
General Accountabilities:
-responsible for all assigned job duties as described in our company policies and procedures
-adheres to all brand guidelines
-responds to all guest requests for service and amenities.
-responsible for any other duties as assigned by management.
About Indus Hospitality Group:
Indus Hospitality Group has grown substantially over the last four decades, contributing to regional economic development through its portfolio of over 75 properties, including hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. Our success stems from a commitment to our employees' growth, loyalty, respect, flexibility, and caring, offering a career path, not just a job. Our team's excellence has been recognized with numerous national and regional awards.
Requirements
Education and/or Experience
One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience.
Computer Skills
To perform this job successfully, an individual should have basic computer knowledge, i.e. Internet Navigation; Microsoft Excel software and Microsoft Word software.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization. Ability to communicate with others in a clear and professional manner.
Certificates, Licenses, Registrations
Maintain a valid New York State Drivers License with no major violations (select service properties only).
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Reasoning Ability
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Supervisory Responsibilities
- This job has no supervisory responsibilities.
Physical Demands
- The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation:
- Move, transport, put, install, remove, replace, position, place, transfer
- Ascend, descend, work at heights, traverse
- Move about or to, position self
- Detect, operate, adjust, attach, position, set up, handle, tend to, activate, apply, use, modify, input, write, compile, retrieve, make, create, collect, inspect, prepare, service
- Communicate, converse, discern, convey, discuss
- Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess
- The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public.
Acknowledgement
This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands).
Salary Description
$16-$18/ HR