A client of ours in the Writtle area are recruiting a Customer Service Advisor to join their team. This is a full-time permanent position working Monday - Friday 8.30am - 5.30pm and paying 25,500 - 27,000 per annum depending on experience.
Key Duties include but are not limited to:
- Ensure a high level of customer service by telephone, live chat and email.
- Advising customers on the range of products.
- Processing orders over the phone.
- Resolving delivery issues and tactfully dealing with occasional complaints.
- General administrative tasks.
- Continually develop and increase product knowledge.
Skills and Experience required to be considered for this Customer Service Advisor position:
- Excellent verbal and written communication skills.
- 1+ years' experience within a customer service position (ideally within the logistics distribution and supply chain industry but this is not essential)
- Complaint handling experience.
- Positive, can-do attitude.
- Computer literate.
- Essential you are a driver with your own transport due to the location of the business.
Great Benefits to working for this company include:
- Bonus scheme
- Casual dress
- Employee discount
- Free on-site parking
If you feel like you meet the above criteria & would like to be considered for this Customer Service Advisor position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.