Customer Service Advisor

We're seeking a positive, personable customer service representative for a rewarding career opportunity. You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, and a positive work environment, and can't wait to get started. Responsibilities:
• Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
• Interact with the sales lead to maintain and improve service and product knowledge
• Create records of customer interactions and follow up to ensure all questions have been answered
• Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
• Reply to incoming calls from customers including products and service questions, general information, and complaints Qualifications:
• Excellent active listening, interpersonal, and communication skills
• Previous work in a customer-facing position
• High school graduate, G.E.D. recipient, or equivalent Compensation: $38,000 - $42,000

•