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Benefits:
401(k)
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Our dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You'll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today.
Responsibilities:
Manage inbound calls related to insurance policy concerns, customer complaints, and general inquiries,
Track current marketing activities, so you can appropriately respond to insurance- related inquiries with all of the resources at your disposal
Demonstrate accuracy in processing client policy modifications based on the data
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
People-oriented
Detail oriented
Proactive in problem-solving
Basic knowledge of insurance policy procedures and schedules is preferred
Date Posted: 26 March 2025
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