Customer Representative Weekdays 5pmand Weekends and

Benefits:

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

About the Role: We are looking for a friendly and energetic Customer Representative to join our team at Planet Fitness - PF Baseline Fitness in Shakopee, MN. This role will involve providing exceptional customer service and support to our members during weekday evenings and weekend mornings. Responsibilities: Greet and check in members as they enter the facility Assist with new member sign-ups and provide tours of the facility Answer phone calls and respond to member inquiries Maintain a clean and organized front desk and lobby area Assist with basic member account and billing inquiries Requirements: Previous customer service experience preferred Excellent communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Basic computer and data entry skills Positive and friendly attitude About Us: Planet Fitness - PF Baseline Fitness is a leading fitness center in Shakopee, MN, known for its welcoming and non-intimidating atmosphere. Our team is dedicated to helping our members achieve their fitness goals in a supportive environment. We have been in business for over 10 years and pride ourselves on providing a positive experience for both our members and employees. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.