Job Details:
Must Have Skills: Handon experience in configuring SAP S4HANA ISU for system integration with external CRM solutions.
Indepth understanding of SAP ISU data model
Minimum of one . field endtoend SAP CRM 7.X Utilities Call Center implementation
SAP Service Cloud Utilities Call Center standard functionalities
Data replication between CRM solution and SAP S4HANA ISU
Detailed Job Description: Analyze client business processes and requirements to develop tailored Customer service solutions. Configure and hands on with the testing of Customer service Cloud Utilities solution to ensure they are aligned with business requirements Provide expert guidance on utilities industry best practice with Utilities customer service Solution Manage project work and customer expectations throughout the project life cycle Ability review and provide guidance to functional team in business process document
Minimum years of experience:Date Posted: 19 May 2025
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