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- Overall experience of about 14-20 years in Automotive / Industrial / Manufacturing industry in customer experience strategy consulting and transformation.
- Should have worked on or been a part of large business transformation initiatives with respect to web content, portals, digital marketing, commerce, CRM and service.
- Advise leading global manufacturing clients on CRM, Sales and Service processes in automotive and industrial equipment companies.
- Execute breakthrough domain consulting engagements. Support in entire sales cycle - business development, proposal development, pre-sales etc
- Develop use cases and guide technical teams for POC / solution development, test case designs, and certify solutions before handing over to customers
- Publish thought leadership papers based on advisory work, study of industry and technology trends, participate in leading industry forums (technology)
- Experience in working with key technologies ( Adobe, Sitecore, Salesforce, SAP, Pega, Oracle, MS Dynamics 365) in sales, CRM, marketing and service areas
- Experience in web content management, commerce, CRM, Marketing and Service initiatives
- Experience in consulting and transformation engagements
- Knowledge of various content management, Marketing and CRM technologies
Date Posted: 23 April 2025
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