Stay Connected Management is a rapidly growing start-up specializing in sales and customer enrollment solutions. Our mission is to provide tailored, high-impact services for leading telecommunications brands while delivering outstanding customer experiences.
As we expand our reach in the Jacksonville market, we are seeking an enthusiastic and motivated
Customer Enrollment Representative to support both our customer service and sales functions. This is a fantastic opportunity to gain hands-on experience in client relations, sales, and communication-with plenty of room for upward mobility.
What You'll Do:
- Serve as the first point of contact for prospective business customers, addressing questions and providing clear information about our clients' products and services
- Conduct engaging presentations to introduce service options and secure new customer enrollments
- Assist customers through every step of the enrollment process, including paperwork, approvals, and follow-ups
- Partner with the sales team to identify and follow up with new leads
- Maintain a working knowledge of client offerings to effectively handle customer inquiries and concerns
- Use CRM software to document customer interactions, track progress, and maintain data accuracy
- Participate in training sessions to enhance product knowledge, communication, and sales techniques
- Meet and exceed individual and team enrollment goals while delivering an exceptional customer experience
- Collaborate with internal teams to ensure a seamless transition from prospect to enrolled customer
What We're Looking For:
- High school diploma or GED required; college education is a plus
- No prior experience necessary-full training is provided
- Strong communication and interpersonal skills with the ability to build rapport quickly
- Energetic, positive, and customer-focused attitude
- Organized and detail-oriented, capable of juggling multiple priorities
- Eagerness to learn and grow within a fast-paced team environment
- Basic computer skills; familiarity with CRM platforms is a bonus
Start your career in customer engagement and sales today. Apply now-qualified candidates will be contacted within 24-48 hours.