Customer Care Specialist Compensation ranges from $22 to $27 per hour with significant opportunities for advancement. Minnesota Branch 3325 Heiser St. Hudson, WI 54016 At Uline, customer service is at the core of our operations. As a Customer Care Specialist, you will engage with customers to provide a seamless ordering experience that they will appreciate and value. With our rapid growth, your career potential and job security are guaranteed.
We have various on-site shifts available to fit your schedule.
Key Responsibilities - Efficiently process customer orders and inquiries in a supportive call center environment using advanced technology.
- Engage with customers via phone, email, and chat.
- Guide customers through Uline's website and online ordering system.
- Become an expert on our products and solutions. We ensure you have the knowledge to answer inquiries related to product details, pricing, and shipping promptly and confidently.
Qualifications - High school diploma or equivalent is required; a Bachelor's degree is preferred.
- Previous experience in customer service is an asset, but we are eager to train individuals who are dedicated to delivering exceptional service.
Benefits - Comprehensive health insurance and a 401(k) plan with a 6% employer match, starting from day one.
- Access to multiple bonus programs.
- Enjoy paid holidays and generous paid time off.
- Tuition Assistance Program available for professional development and continuing education.
Employee Benefits - Access to modern facilities that are clean and well-maintained.
- Enjoy a first-class fitness center and beautifully landscaped walking trails.
About Uline Uline is a proud family-owned company and a leading distributor of shipping, industrial, and packaging materials throughout North America, employing over 9,000 individuals across 13 locations.
Uline is a drug-free workplace .
EEO/AA Employer/Vet/Disabled