Customer Care Associate

Ann Arbor, Michigan

Binson's Home Health Care Centers
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As an industry-leading health care organization, our mission is to provide our communities with "Better Products, Better Services, Better Lives." We are a dynamic, growing, family-owned company with locations in Michigan, Indiana and Florida. Join our team at Binson's Medical Equipment & Supplies today.

WHAT WE'RE LOOKING FOR:
  • Previous experience in retail, preferably within a healthcare or medical setting
  • Strong interpersonal and communication skills
  • Proficiency in using point-of-sale (POS) systems and inventory management software
  • Excellent organizational skills and attention to detail
  • Ability to work independently and as part of a team
  • Compassionate and patient-centered approach to service
WHAT YOU WILL BE DOING:
  • Greet patients and visitors in a warm and professional manner
  • Assist customers in selecting appropriate medical supplies and products based on their needs
  • Provide detailed information about product features, and usage instructions
  • Address customer inquiries and resolve any issues or concerns promptly
  • Process sales transactions accurately and efficiently using the point-of-sale (POS) system
  • Handle cash, credit card, and insurance payments securely and in compliance with company policies
  • Ensure that shelves and displays are clean, tidy, and well-maintained
LOCATION:
  • 5863 Jackson Rd. Ann Arbor, MI 48103
SCHEDULE:
  • Monday-Friday 9:30 AM - 6:30 PM
  • Weekend rotation at U of M Hospital:
    • Once a month Saturday or Sunday from 10 AM - 3 PM
    • Will have 1 week day off if you are scheduled for the weekend
WHAT'S IN IT FOR YOU?
  • Competitive wages and benefits
  • Health, Dental, Vision and Life Insurance
  • Paid Holidays/Floating Holiday
  • Paid Vacation
  • 401k Retirement Savings
  • Growth & Advancement Opportunity
  • Paid training

ARE WE A MATCH?

If you think you have what it takes, apply online today. Join our industry-leading organization and put your exceptional skills into action.
Date Posted: 16 May 2025
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