Customer Account Specialist/Contract Administrator

Customer Account Specialist

Location: Phoenix, AZ

Job ID:

Pay Range: $30-37

At our Phoenix MRO, we specialize in the repair of electronic components for aircraft. As a Customer Account Specialist with our team, you will be the face of our organization, interacting with internal and external customers on a daily basis to provide excellent customer service.

Candidate should be team player who is self directed, detail oriented and demonstrates critical thinking skills, taking initiative to address and resolve issues.
High level of computer transactions daily, administering up to 150+ orders
Customer interaction management, both internal and external
Administering commercial and military repair orders and their related activities including but not limited to acknowledging, quoting, and invoicing customer orders
Managing, interpreting, and executing customer contractual requirements
Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties
Determining validity and disposition of warranty claims
Adhering to Global Trade compliance regulations

Preferred Qualifications
SAP
US Government Repair Contract Administration
FAR's and DFAR's
CAV
PIEE

On-site full time during on-board Hybrid - on-site 2 days per week

US Citizen candidates only

Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law
Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity and inclusion for the benefit of our employees, our customers, and the communities where we are located. Employment decisions are made without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.